Customer experience directly impacts their loyalty and retention. Especially when they shop online, CX is as important as brand value.
Leverage a chatbot for retail stores to grow far quicker and win your customer’s loyalty and constant retention. Help your customers self-serve for their queries regarding products, shipping, returns, cancellations, pricing, and more.
Chatbots are great at providing personalized offerings and on-demand assistance which can increase online checkout rates.
- Increase online sales
- Tailored Offering
Bots can process multiple queries simultaneously in natural language and reduce a load of your team to focus on more important tasks.
- Increase CSAT
- 24/7 Customer service
Be there whenever your customer needs and deliver on-demand support when your customers need help while shopping.
- Increased conversion rate
- Cross-sell & upsell easily
Deliver constant updates, important notifications, and upcoming offers on messaging channels they use daily using push messages.
- Automate Mobile Alerts and Updates
- Intelligent Broadcasting