Take leverage of AI powered chatbot to deliver multilingual bot conversations to get basic user details and qualify leads. This whole experience can be more engaging with rich media messages, multi- product templates and quick replies.
Provide constant support with seamless live agent escalation in real-time and agent-friendly features that can help improve their productivity and help manage query traffic, resulting in happy customers and happier employees.
Recognize what your customers are trying to say with our smart NLP engine, trained with intents and entities to reply back in the most human way possible. Continuous training for newer human intents makes this deal a whole lot better.
Automate responses to Facebook posts comments with Kevit’s advanced Growth Tool. Set answers for common queries, feedback, contest and giveaways in real-time along with automated private replies in their Messenger inbox.
Integrate your existing CRMs and ERPs, third-party apps like marketing tools, support ticketing software and more to supercharge your chatbot workflows, add more meaning to them and enable personalized customer experiences.