Education Chatbots: Virtual Classroom Teachers

Education Chatbots Virtual Classroom Teachers

The pandemic has forced us to sit in front of our TVs and mobile phones. Everything became online and the education sector did not remain untouched by this. Education, being one of the oldest industries when shut down due to Covid-19 and lockdowns, found its way through messenger apps and video calls.

Distance learning and online educational sessions became our normal life and they still continued to do so. While all this is going fine, better implementation of these newer systems can be done by introducing Educational Chatbots. Chatbots for Education is a  breakthrough has the potential to reshape the educational landscape by streamlining collaboration and interaction for students by providing quality education.


What is Education Chatbots? 

Educational chatbots, as conversational bots, or computer programs, enhance students’ learning and evaluate their progress. Schools and universities can leverage these chatbots to efficiently provide educational services in a conversational manner. They can engage with students in natural conversations, akin to real assistants, and aid in evaluating their progress. Chatbots can help optimizing teaching time by offering swift, precise feedback, fostering more effective and efficient education for all parties involved.



Use Cases of AI Powered Education Chatbots

The world has moved beyond paper and pen and one can clearly say that there is no turning back now. Here is a list of the most prominent use cases of how Education Industry can take leverage of WhatsApp Chatbots.

1. Effective Communication Channel

Educational institutions face the challenge of effectively communicating announcements to students. Educational chatbots simplify this process by delivering updates directly to students’ WhatsApp. This ensures timely receipt of crucial information, minimizing the risk of missing out on important updates compared to traditional methods like emails or learning management systems. Whether it is workshop update or change in time tables, institutions can effectively share all the updates on WhatsApp!

2.  Round-the-clock Tutoring

Education is no longer confined to the four walls of a classroom or the limitations of office hours, thanks to WhatsApp chatbots. Conversational AI can help students access help, resources, and answers 24/7, catering to diverse schedules. This flexibility is particularly valuable for distance learners, working professionals, and students with different schedules. Whether some one is a early riser or an night owl, they can get online education anytime and anywhere from the bot.

3. Add Fun to Learning

 Active participation is pivotal for successful learning. WhatsApp chatbots elevate engagement by integrating interactive elements like quizzes, polls, and multimedia content within conversations. These dynamics enhance learning’s allure, motivating students to take an active role in their education so that students can learn and absorb information easily. Furthermore, gamification strategies can be used to evaluate advancement and achievements of students.

4. Data Driven Insights

Interactions with chatbots yield invaluable data on student behavior, learning trends, and their preferences. This data serves as a resource for educational institutions to pinpoint patterns, customize course content, and make curate their learning journey. By understanding how student engages with the material, institutions can consistently elevate their educational offerings and learning skills.

5. Reach to Potential students, at scale    

In the rapidly changing education landscape, institutions are always on the lookout for innovative methods to connect with potential students. WhatsApp chatbots have emerged as a powerful tool for lead generation in the education sector, reshaping how educational institutions attract and engage prospective students. By running Click-to-Chatbot Ads and campaigns creates awareness amongst potential students and parents which will help the institutions to have more quality leads. These ads appear across various social media platforms like Instagram, Facebook which are today widely used amongst youngsters and allow users to initiate a chat with your educational chatbot directly from the ad itself.

6. One-to-one learning

Conventional education often falls short in addressing individual student needs. WhatsApp chatbots are transformative, it offers the tailored learning paths due to machine learning. Analysing students’ preferences and aptitudes, these chatbots can easily deliver personalized content. Interactive quizzes, assessments, and instant feedback adapt materials to the student’s pace and understanding, which help improve the overall learning experience.

7. Easier access to learning material  

From textbooks to external material, from important questions to sample question papers, everything is available on the net and these educational chatbots can help look it up for you. So, if kids have already started preparing for your exams or are going to prepare on the night before, at least your study material wouldn’t be something your students would be worried for.


What are the Benefits of Using Chatbots in Education Industry?  

Does this chatbot can really benefits the education industry? YES, here is the list of areas it benefits the education industries: 

Benefits of Education Chatbots

1. Medium of Learning 

The most useful and desired after application of AI is the automated, intelligent tutoring system that provides a dedicated learning environment to study in and then analyse student’s responses and their patterns of interaction with the artificially intelligent learning content.  

After the application of most useful and desired AI which is NLP automated intelligent tutoring system which tends to provide dedicated learning environment to students and also analyses responses and pattern of interaction of students with artificial intelligence learning content. These Artificial Intelligent Chatbots, through a series of messages will help to teach the students like a regular chat made out of lecture.  

Colleges, schools, and many educational institutions are now adopting and implementing AI bots because of their benefits. 


  • Educational Chatbot can help students to learn through audio, images, videos, or document files for specific topics. 
  • It can also be used to provide students the required learning material
  • These chatbots are designed that way that they can take tests or quizzes and send the results to the concerned teachers.  
2. Provides Smart Feedback 

Feedback is crucial whether it is Negative or Positive as it describes the performance of pupil as well as the areas of lacking and requires efforts by their respective teachers. It also helps the teachers to figure out areas to improve their teaching abilities. 


However, students usually opt for online or printed forms for submitting their feedback, whereas the teacher gives impromptu feedback on the test conducted. Here, enters Educational Chatbot which had made this process very fascinating and easier.  

 Platforms like provides these conversational AI chatbots which is a great way to collect feedback from students. It helps to collect survey from students such as: 


  • How their course could be improved,  
  • How did they like the previous lecture or overall quality of their learning experience.  
3. Teaching Assistant 

Chatbots helps to reduce the cycle of tasks aligned for the teacher for them as these chatbots act as a virtual teaching assistants:

  • These chatbots are created to answer queries students repetitive ask like lesson, course modules, plans, assignments, and their deadlines. 
  • It can also record and supervise student’s learning progress 
  • It helps to provide students with personalized feedback individual for their areas they lack. 
  • These chatbots can also provide and recommend learning content from the analyses of their skills and abilities to learn. 
4. Instant Help and Better Support to Students 

The Young Generation nowadays needs everything instantly whether its food, shopping, sending an email searching for assistance with assignments, it needs to be done in a matter of a few clicks.


So, why education industry steps back, they had also arranged to provide students with a better communication process with the administration and teachers. Additionally, using chatbots, students can do their all the works from admission processes to class updates to assignment submission deadlines and also gets updates on everything.  

5. Online Assessments 

It is undeniable that this educational system has several advantages that have expanded the scope of online learning. Many students are taking advantage of it, but all you need is a laptop and internet connectivity to get started in this sector. In addition, consider the advantages of engaging in this mode of schooling.


  • Provides ease of learning through AI 
  • Conduct online assessments 
  • Enhance engagement with personalized chat flows 
  • Education counselling 
  • Cooperation  
6. Administrative Companion 

For students, education bots can act as their administrative companions. Texting via chatbots can better option to resolve queries instead of visiting the office and waiting in long queues to find some answers. 

It can help to provide information about questions that first come in mind of students such as:

  • Course details and enrolments 
  • Fee structure and other financial aid 
  • News about the institution 
  • Campus guide and school events


3 Reasons To Include AI Chatbots In Education System Is Important: 

Along with being best supporter for teachers and students, there are many operational benefits that can be obtained by deploying education chatbot in educational institution.

3 reasons to include education chatbots

1. Effortless Admission Procedure: 

Amid complex administrative procedures in education, computerization is vital. Admitting numerous students with diverse fee structures and courses is a task. Human errors can occur due to these variations. AI-powered WhatsApp chatbots simplify enrolment and admission processes, ensuring smoother operations. This efficiency allows administrators to focus on intricate tasks requiring human attention.

2. Review and Analysis of Performance of Students:

Feedback, positive or negative, assesses student performance and identifies areas for growth, benefiting both students and teachers. Typically, students use online or printed forms for feedback, while teachers provide impromptu NLP-driven test feedback. The remarkable speed of these chatbots in analysis and report generation saves significant time and bandwidth for teachers.



3. Lively Learning: 

Students often struggle with waiting for extended periods to receive results or feedback on their performance. However, the integration of AI-powered personalized learning environments allows them to engage dynamically with course materials, using activities like discussions and role-play. This interactive and tailored learning approach fosters deeper understanding, replacing rote memorization and potentially revolutionizing global education.



WhatsApp chatbots’ artificial intelligence are transforming the education industry by redefining how institutions and students interact. With their ability to provide personalized learning experiences, instant – direct support, and engaging content, these virtual assistants are reshaping the way we approach education. As technology continues to evolve, the potential of chatbots in education remains vast, promising a future where learning is more accessible, engaging, and tailored to individual needs. Embracing this technology can lead to a more efficient, effective, and learner-centric educational ecosystem. Kevit, with its team of chatbot specialists is ready to help you design chatbots for your institute to facilitate teaching and enhance the learning experience. Connect to us at or contact us at for your institute process automation.



See In Action

Automating business processes with is now just a click away!